Privacy Policy:  Sliding Door Wardrobes LTD

Effective Date: 04.07.2014

1. Introduction

Sliding Door Wardrobes LTD values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address

2.2. Payment Information

  • Credit/Debit Card Details (processed securely by third-party payment processors like Stripe)
  • Bank Account Details (for direct debit payments)

2.3. Technical Information

  • IP Address
  • Browser Type and Version
  • Device Information
  • Cookies and Tracking Data

2.4. Transaction Information

  • Purchase History
  • Order Details
  • Warranty and Insurance Claims

3. How We Use Your Information

We use your information to:

  • Process orders, payments, and service requests.
  • Provide customer support and respond to inquiries.
  • Improve our website functionality and user experience.
  • Prevent fraudulent transactions and enhance security.
  • Comply with legal and regulatory requirements.
  • Send marketing and promotional materials (with your consent).

4. Sharing and Disclosure of Information

We do not sell or rent your personal data. However, we may share your data with:

  • Payment Processors (Stripe, Revolut) to facilitate transactions.
  • Shipping and Delivery Partners to fulfill orders.
  • Third-Party Service Providers (hosting, analytics, and support services).
  • Legal Authorities when required by law or in response to valid legal requests.

5. Data Security Measures

We implement industry-standard security measures, including:

  • SSL encryption for data transmission.
  • Secure storage of sensitive information.
  • Restricted access to personal data.
  • Regular security audits and monitoring.

6. Your Rights and Choices

You have the right to:

  • Access your personal data and request a copy.
  • Correct inaccurate or outdated information.
  • Delete your data, subject to legal obligations.
  • Opt-out of marketing communications.
  • Restrict or object to data processing under certain conditions.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and serve personalized ads. You can manage your cookie preferences via your browser settings.

8. Retention of Data

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. After this period, we securely delete or anonymize the data.

9. International Data Transfers

If you are located outside the UK, your data may be transferred to and processed in the UK and other countries where our partners operate. We ensure such transfers comply with applicable data protection laws.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated Effective Date.

11. Contact Information

For questions about this Privacy Policy or data requests, contact us at: 📧 Email: [email protected]
📍 Address: Unit 10, Swan’s Nest Business Park, Pouladuff Road, Togher, Cork T12 F899
🌐 Website: slidingdoorwardrobes.ie